#1 PMS HotelTechAwards 2025

Mews Property Management System

Meet the simple but powerful PMS trusted by thousands of UK hoteliers to power smarter hotel operations.

  • Automate manual tasks to save hours every day
  • Personalise guest experiences with powerful AI
  • Connect with 1,000+ hospitality integrations
  • Unlock new opportunities to grow your revenue

The top choice for hoteliers around the world

    Best Property Management System

    Best Property Management System - Hotel Tech Awards 2025

    2025-Hoteliers-Choice-Badge

    Best Place to Work in Hotel Tech – Hotel Tech Awards 2025

An average of 4.6+ stars

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Capterra 4.6/5

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HotelTechReport 4.6/5

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Featured customers 4.8/5

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G2 4.5/5

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GetApp 4.6/5

More than just a PMS

More revenue

Maximise revenue from every reservation. Our platform unlocks revenue opportunities across multiple spaces throughout the guest journey, from direct bookings to timely upsells to AI-powered revenue management. 

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Drive 50% more direct bookings

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Boost average upsell per guest  

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Automate payment processing

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More time

Discover timesaving, cost-controlling productivity. Self-guided e-learning, intuitive dashboards, smart search and task automation recovers staff time to spend on delivering tailored guest experiences. 

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Train remotely in up to 1 day

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Save staff 10 hours per week

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Automate tasks like the night audit 

02

More guest-centric

Guests expect seamless, digital-first experiences. Mews helps you deliver, with an integrated booking engine, online check-in and self-serve kiosks – creating more personalisation for them and more upsell opportunities for you. 

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Customise your booking engine

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Let guests check in 80% faster

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Provide contactless, end-to-end solutions 

03

More flexibility

Every property is unique, with its own set of goals and distinct vision for exceptional hospitality. Mews is built to flex to your specific business needs, making it easy to build a tech stack that helps you thrive. 

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Connect to any cloud solution easily

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Scale seamlessly with fast APIs 

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1,000+ ready-to-add hospitality apps 

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More payment automation

Mews Payments streamlines transactions for you and your guests. Automated, embedded payments improve efficiency, reduce manual errors and enhance security – while ensuring a frictionless payment experience. 

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Capture payments at multiple touchpoints 

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Improve efficiency with centralised reconciliation and reporting 

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Build customer trust with enhanced security 

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How Mews helps 12,500+ hoteliers

Cloud native, innovative, easy to use – the numbers speak for themselves.

32%

increase in RevPAR in just three months

Retreats Group

100%

automated payments

The Regent

85%

increase in direct bookings

Your Apartment

£6,000

saved in lost revenue monthly

Palmers Lodge

10h

saved weekly through payment automation

Good Hotel

58%

online check-in rate

The Gate Cornwall

“The bottom line is you can save time and you can save money.”

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Your Apartment

"Mews will make your life a nicer place to be.”

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The Gate Cornwall

“Guests today expect a seamless payment experience, and Mews allows us to provide one.”

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Boundary London

“It simplifies the way we work and the way guests book and interact with us; it’s a real win-win.”

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Finn Lough

“Mews’ connectivity is what sets it apart – having access to Open APIs and unlimited integrations.”

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Cornwall Hotel Collection

“Mews is the brain of the organisation: nothing happens without it.”

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Palmers Lodge

“The training at Mews University is seriously impressive.”

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The Regent

“The simplicity of navigation and ease of use for our housekeeping teams has blown us away.”

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1,000+ world-class hospitality partners and no connection fees.
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FAQs

What is Mews Hospitality Cloud?

Mews Hospitality Cloud brings hotel management software into a new era, spanning the entire hospitality ecosystem – from operations and bookings to payments, portfolio management and point of sale. With intuitive dashboards and powerful automations, Mews helps hoteliers to streamline workflows, enhance guest experiences and boost revenue.

What types of properties use Mews? 

Our more-in-one property management software powers hotels of any size or segment worldwide. From economy hotels wanting to make use of seamless self-service to luxury properties delivering hyper-personalised experiences – our capabilities are tailored to adapt to your guests and needs.

Small hotels: With one platform for PMS, POS and payments, everything you need is in a single system that can scale at your pace.

Groups and chains: Mews’ suite of solutions for multi-property management lets you maximise efficiency through centralised tasks, rate management, unified property security, and more.

Does Mews integrate with other solutions?

Mews Marketplace has over 1,000+ hospitality integrations, making it one of the most extensive integration marketplaces in the industry. With so many options, the chances are that we’ll already have a connection with the integrations you use. And, if not, you can use our open APIs to connect to whatever application you want.

Does Mews fit the expectations of tech-savvy guests?

Good technology should feel almost invisible to guests. When the experience is frictionless, technology fades into the background. For this reason, our system is both intuitive and flexible. It meets and exceeds the expectations of the modern guests – from self-service check-ins online or at a kiosk, flexible time units, digital ordering, direct chat and embedded payments, we’ve got you covered. 

What level of customer service does Mews offer?

Every Mews customer gets a great level of support – full stop.

With standard support, you get a variety of ways to get the help you need – including a round-the-clock digital assistant, email responses in 24 hours and always-on phone support for critical issues. 


Our premium support is available to anyone, but perfect for groups and chains who want more specialised assistance. Expect 24/7 live chat and all-hours access to a dedicated team of Mews experts. 


Plus, all customers have free access to our e-learning platform, Mews University, as well as our comprehensive collection of user guides in the Mews Help Center.

How does Mews pricing work?

We offer a variety of pricing packages to fit the needs of any property or chain.

The Starter plan gives you the complete Mews ecosystem right “out of the box” to get you up and running quickly with all of the essential tools improve your operations.

The Pro plan gives you the Mews ecosystem plus tools to grow your business even more and cater to the unique needs of your guests, including large groups. 



The Enterprise plan allows for unlimited innovation and the potential to fully customise your hospitality platform to your needs. We understand that there is no one-size-fits-all solution to hospitality, so we recommend speaking to our team to see what’s best for you. 

Get started in three easy steps

01

Book a demo. Take the first step towards transforming your business.

02

See Mews in action. Get a feel for how the platform can benefit your teams.

03

Join 12,500+ hospitality innovators.
Become part of the community that’s reimagining how the industry runs.